FAQs
What is your Price Guarantee?
If you purchase an item from Atrio Hill and find a lower price within 30 days, then we will gladly refund the difference, provided it is the exact same item. Please provide the following information through our Contact page: retailer, item description, price, manufacturer model number, and retailer model number. Also, please provide date of purchase and order number from Atrio Hill. Your refund will be processed within five business days.
Do you have special pricing for large orders?
Yes, if you have a large order for your church, Bible study, or community group, please contact one of our customer service representatives for a quote. Discounts depend on the quantity and sale price of each item.
How quickly will my order ship?
Most orders ship in one to two business days, unless otherwise noted as Special Order or Made to Order. Also, large/special quote orders could take seven to 10 business days, depending on quantity and availability.
Do you accept new product submissions to sell on your website?
Atrio Hill will accept product submissions for its product lines. We also accept artisan and handmade product ideas. Please send a brief description of your product idea, along with the name of your company, website address, your name, and telephone number to customerservice@atriohill.com. A member of our team will follow up with you as soon as possible.